frequently asked questions

How long is shippping

On hand inventory takes 1-3 business days to be delivered to your doorstep.

All on hand orders are processed and shipped either same or next day.

How long does Pre-orders take

Pre-orders are shipped out same day you have placed your order order & takes 2-3 days to reach our office. You can choose the option to either pickup or have it delivered to you which will take 1-3 business days.

Can the hair be bleached or dyed?

Absolutely! We recommend you have experience with bleaching / coloring before doing so , or go to a professional.

Returns/Refunds?

There are NO refunds, NO exchanges and NO returns UNLESS it was a wrong doing on the company's end.